CRM-xRM solutions

At Equiniti ICS we understand that your organisation may need to manage a variety of relationships, including those with employees, suppliers and vendors. As an accredited Microsoft Gold Partner, Equiniti ICS uses the xRM application framework, found in Microsoft Dynamics CRM, to develop customised applications that manage relationships to their full potential.

The xRM application framework is .NET based and gives Equiniti ICS a dedicated platform to deliver specific applications that are relationship orientated and workflow driven.

We develop solutions based on the key features that Microsoft Dynamics CRM provides, including access to detailed customer information, document management control and quick transfer of data between users. This allows for easy management of relationships, relevant processes and data that they have.

We have developed Microsoft CRM based xRM applications for:

• Complaints management
• Grants management
• Relationship management
• Online self service

For further information, contact the Equiniti ICS team: enquiries@equiniti-ics.com